Incident war rooms

When something breaks, start with the full story.

Open a war room from scratch, from a change hub, or on a change that was completed weeks ago. TurboProject pulls in what was done, by whom and when, so the team can focus on fixing it.

Sound familiar?

The problem isn't the plan. It's everything around it.

  • The first 20 minutes of every incident spent asking "what changed?"
  • People joining late and derailing the call to catch up
  • Decisions lost in chat, with no timeline afterwards
  • Lessons learned that never make it back into the process
With TurboProject

What changes for your team

Context, pre-loaded

The room is seeded with step outcomes, decisions, checklist answers, evidence with hashes, comments and downstream tasks.

The right people, automatically

Step owners, group leads and voters are added and notified by e-mail, Teams and browser notifications.

AI briefing for joiners

Anyone who joins late gets an AI-written briefing instead of interrupting the call.

Lessons that stick

Capture lessons in the room and apply them to a runbook step as a note or a new step, creating a new runbook version.

How it works

Four steps, one place.

  1. 01

    Open

    Start a war room on any task, from a change hub escalation, or from scratch.

  2. 02

    Assemble

    Everyone involved is added and notified, with a Teams meeting created manually or automatically.

  3. 03

    Coordinate

    Work from a live timeline and a single message stream with the full change context alongside.

  4. 04

    Improve

    Turn the outcome into lessons learned and push them straight into the runbooks you use next time.

Frequently asked questions

Can I open a war room on a change that is already completed?

Yes. Completed changes that cause issues later are a common case. The war room pulls in the full history of that change, including evidence and the governing change hub timeline.

Who gets notified when a war room opens?

Everyone who was involved: step owners, group leads and voters. They are notified by e-mail and Teams, and by browser notifications if they have enabled them.

Do external partners get access?

Partners and customer users can take part in the war rooms they are invited to. They only see what is customer-visible or routed to them.

Ready to put your projects in motion?

See TurboProject on your own change process in a 30-minute walkthrough. No slides, just the product.